Tide
  • About Tide
    • 🌊Tide
    • 🚀Project? Let's grow!
    • 🛣️Roadmap
  • White-label
    • 🆕White-label Solutions
    • 🏷️Tide on your subdomain
    • 🖼️Simple Embeds
      • ⚒️Embedded campaigns
        • How to integrate embedded campaigns
        • Embed campaigns on your blog or docs
      • 🚀Embedded spaces
        • How to integrate embedded spaces
        • Embed spaces on your blog or docs
  • Projects
    • 🎨Space
      • ✅Space Verification
      • ⚽Space Collaboration
    • 🏗️Campaigns
      • 🥎Create a campaign
        • ⛓️On-chain Tasks
        • 🫂Off-chain Tasks
        • 💯Points Campaign
          • How to create a Point Campaign
          • Managing your Data Sources
        • 🔌 API Tasks
        • 🤝Mitigate Bots
      • 🏈Launch & Edit Campaigns
        • 🎾Manage and edit campaigns
      • ⏮️How to Manage Reviews
    • 🎁Rewards
      • 🔁Tide Reward Cycles
      • 🖼️Dynamic NFT Loyalty Program
      • ✌️Tide Referral Program
    • 📊Analytics
      • 📊Insights
    • ❓Project FAQ
  • Users
    • 👉Participate in campaigns
    • 🔔Get notified on new listings
    • 🔄Tide Reward Cycles
    • ❓Users FAQ
  • Resources
    • 🎨Brand Kit
    • 📖Tide vs Other Platforms
    • ⚖️Case Studies
      • Magpie Mafia Bridge
      • Decoding DEX Users
      • PoolTogether Marketing Initiatives analysis
      • Growth Challenges for Bridges
      • Tide “Audiences”: Engaging Authentic Users
      • Rodeo Finance Engagement Program
      • nftperp Paper Trading Competition
  • CONTRACTS & API
  • 📑Smart contracts overview
  • 🌊Wave Contract
  • 🏭Wave Factory
  • 📬Deployment addresses
  • ⌨️Tide APIs
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  1. Users

Users FAQ

User FAQ Section

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Last updated 1 year ago

How do I get started?

1) Head over to .

2) Connect your wallet using the Connect wallet button.

3) Browse among the active campaigns and choose the one you prefer.

4) If eligible to participate, read the campaign description and perform the required tasks to mint a proof-of-participation NFT, which can unlock exclusive utilities.

You can read more about how to join a campaign in the Participate in campaigns section.

I get an error and cannot complete the quest. How do I get support?

Please open a ticket on Discord and the team will support you as soon as possible.

Why do I need to sign a message after connecting my wallet?

Signing a message confirms your wallet ownership to Tide, this ensures secure interactions by preventing impersonation without any transaction costs.

Can I disconnect my social profiles from Tide?

Absolutely!

In the "Profile Page" section, you can revoke and connect your social media accounts whenever you want.

Where can I find information on the campaigns?

Live and past campaigns can be found on our

Moreover, you can always track and read information about campaigns on our in the "campaigns-info" channel.

Why I'm not eligible to participate in a campaign?

Campaigns on Tide are accessible only to specific audiences selected by the projects to mitigate bots and fake engagement. For example, a campaign could be accessible only by Lending Market Users. You can always verify which audience you belong to on our . If you think there has been a mistake, please get in touch with us on in the "get-support" channel.

I claimed my NFT badge for a campaign with ERC-20 rewards, when will the tokens be distributed?
Why I'm getting "Internal Server Error"?

If the emission type is set to FCFS (First Come First Served) and there were still prizes to be awarded, then you should already have received them along with your NFT badge. If not, that means that the rewards have been already claimed, try being faster next time!

If you took part in a Raffle campaign, the extraction process will be started by the project at the end of the campaign, and the rewards will be distributed automatically. Keep an eye on it!

In case you encounter this issue, please get in touch with us on in the get-support channel. The team will promptly solve the issue

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https://www.tideprotocol.xyz/users/campaigns
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